Term and Condition

HOW TO BOOK?

Reservations must be made before, to check the space availability. The last reservation may be accepted up to 24 hours prior to a tour departure date but will be subject to the space availability of KOMODO FASCINATING TOUR.

To make a booking select the packages of your choice then supply us with your details as following your completely full name as written on your valid passport, total of participants or pax, date of your arrival, tour duration/long stay, date of departure, Flight Numbers, room type, hotel preferences, and boat type with its facilities different, car type with its capacities.

Client may do the booking of any Tour Package by Phone , WA , Email ,Filling the online reservation. A booking is accepted when KOMODO FASCINATING TOUR has confirmed its acceptance in writing and issued a confirmation invoice KOMODO FASCINATING TOUR will not take any responsibilities for the different rate or information given by the agencies. Client needs to review and verify the booking confirmation letter. KOMODO FASCINATING TOUR should receive client acceptance confirmation letter to purchase the required invoice.


PAYMENT

All bookings must be prepaid. A deposit of 40%(percent) is required for any reservation on reservation date. The rest of payment will be paid 15 days prior to departure date. Payment could be made either in Indonesian Rupiah cash, US dollar cash, Euro cash, based on the current exchange rate. The the payment can be done by Bank or Paypal Transfer. ( 4% extra will be charged for Paypal transfer).


CANCELLATION

  • No cancellation fee apply if no flight and Hotel voucher not being issued only administration fee US$50
  • A 50 percent cancellation fee will apply if Flight and hotel Voucher being issued and cancellations made within 10 days prior to departure date
  • 100 percent if cancellation made within 7 days prior to departure date And no show on departure date
  • After commencement of the tour itinerary, no refund or reduction of package price, either in full or part will be given for any un-utilized service

TRAVEL INSURANCE

We are pleased to let you know, suggest, recommend and really ensure that your any kind of Insurances have been covered in reliable Insurance company in your country due to this does not include on the tour price. Kindly please take any of your Insurances with you during your traveling to our region.


TOUR FACILITIES AND CONDITION

We have strong commitment to serve our clients wholeheartedly, but remember that this tour is based on adventure, and do not expect that a service given is like in Bali or other advanced countries, we just let you know that most of the tour facilities such as accommodation, restaurant, boat trip, etc. are simple and basic but at least they are clean and proper enough to meet the client’s need. Labuan Bajo as the only well-developed tourist area throughout the island, has several options for those tour-facilities from the basic one up to luxurious could be obtained and are subject to your request before dealing the tour.


OUR LIMITATION & RESPONSIBILITY

  • We will try hard and do our best to make you happy and satisfied during your traveling on our region. We are therefore act in a capacity as a local tours and travel organizer and as an intermediary between the concerned hotels, restaurants, transport operators, etc.
  • We are not liable for any loss, delay, cancel or irregularities of flight schedule, accidents, natural disaster (bad weather, landslide, storm), political actions sustained by any person, including those occurring outside the touring programs which are beyond our control that makes your traveling is uncomfortable or unhappy.

Sign In